Room 203
ROOM NO 203 DANCE STUDIO L.L.C ("Room 203", "we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect when you visit room203.ae, contact us, book a class, become a member, hire our hall or visit our studio, why we collect it, who we share it with, how long we keep it, and what rights you have.
By using our website or services you acknowledge that you have read this Policy. Where we rely on your consent, we will ask for it separately and you can withdraw it at any time.
The data controller responsible for your personal data is:
This Policy applies to personal data we process through:
It does not cover third-party websites, apps or social networks linked from our website. Their own privacy policies apply.
We operate on the Dubai mainland and process personal data in accordance with UAE law, in particular:
If you are located outside the UAE and local law gives you additional rights over your personal data, we will respect those rights to the extent they apply to us.
| Category | Examples | Source |
|---|---|---|
| Contact and identity data | Name, phone number, e-mail, date of birth, emergency contact | You, via forms, WhatsApp, Instagram or at reception |
| Booking and membership data | Classes booked, attendance, membership type, hall hire details, request details | You; our club management system |
| Payment data | Amount paid, date, invoice details, last digits of card | Our payment provider. We do not store full card numbers |
| Health and fitness information | Injuries, medical conditions, pregnancy or other information relevant to safe participation | Only if you choose to tell us |
| Children's data | Child's name, age, class level, parent or guardian contact details | The parent or guardian |
| Images and recordings | Photos and videos taken at classes and events; CCTV footage in the studio | Our team, photographers, CCTV cameras |
| Communications | Messages, enquiries, feedback, complaints | You |
| Technical and cookie data | IP address, device and browser type, pages visited, approximate location, referral source | Cookies and similar tools on our website (see Section 9) |
| Marketing preferences | Whether you agreed to receive news and offers | You |
You are not obliged to provide personal data. However, without your contact and booking details we cannot arrange classes, memberships or hall hire.
| Purpose | Legal basis under the PDPL |
|---|---|
| Responding to enquiries and arranging trial classes | Steps you request before entering into a contract; your consent |
| Providing classes, memberships, private lessons and hall hire; managing bookings and payments | Performance of our contract with you |
| Keeping you safe during classes (health information you share) | Your explicit consent; protecting your vital interests in an emergency |
| Accounting, tax and record-keeping | Compliance with UAE legal obligations |
| Security of the studio (CCTV) | Compliance with applicable security regulations; protection of persons and property |
| Website analytics and advertising cookies | Your consent via the cookie banner |
| Sending news, offers and event invitations | Your consent |
| Publishing photos and videos on our website and social media | Your consent (for children, consent of a parent or guardian) |
| Handling complaints, disputes and legal claims | Establishing, exercising or defending legal claims |
We do not sell your personal data. We do not use your data for decisions based solely on automated processing that produce legal or similarly significant effects on you.
Dance is a physical activity. We ask you to tell your coach about any injury, medical condition or pregnancy that could affect your safety. This information is sensitive personal data, so:
We are not a medical provider and do not give medical advice. If in doubt, consult your doctor before training.
We offer classes for children and teenagers. Under UAE law a child is any person under 18.
Content we create. We may photograph and film classes, rehearsals, performances and events for our website and social media (including Instagram @room203_dance). We publish identifiable images of you only with your consent, which you can give or refuse when you join or at the event. If you do not want to be filmed, tell your coach or our reception before the class. You can ask us at any time to remove a published image of you. We will remove it from our own channels within 14 days; we cannot control copies already shared by third parties.
Filming by members and visitors. UAE law prohibits photographing or recording other people without their consent and publishing such images. Please do not film or photograph other members, coaches or children without their permission. We may ask you to delete such content.
CCTV. For the safety of members and the protection of property, the studio's public areas are monitored by CCTV. Cameras are not installed in changing rooms or toilets. Notices are displayed at the entrance. Footage is stored for 30 days and then overwritten, unless it is needed to investigate an incident or is requested by the competent authorities. Access is restricted to authorised management.
Cookies are small files stored on your device when you visit a website. We use:
| Type | Purpose | Examples | Consent needed |
|---|---|---|---|
| Strictly necessary | Make the website work, remember your cookie choice | Technical storage of your cookie choice | No |
| Analytics | Count visits and understand how the website is used | Google Analytics | Yes |
| Advertising | Measure the performance of our ads and show relevant ads on other platforms | Meta Pixel | Yes |
Analytics and advertising cookies are set only after you accept them in the cookie banner. You can change your choice at any time via the "Cookie settings" link at the bottom of every page, or block cookies in your browser settings. Blocking strictly necessary cookies may affect how the website works.
We send news, offers and event invitations by e-mail, SMS or WhatsApp only if you have agreed to receive them. Each message tells you how to opt out. You can unsubscribe at any time by using the link in the message, replying "STOP", or contacting us. Unsubscribing does not affect service messages about your bookings and membership.
We share personal data only where necessary and only with:
When you contact us through WhatsApp or Instagram, the provider of that platform also processes your data under its own privacy policy.
Some of our service providers store or process data outside the UAE, including in the United States and the European Union. We transfer personal data abroad only as permitted by the PDPL: to countries with an adequate level of protection, under contractual safeguards with the recipient, or with your consent where required. You can ask us for information about the safeguards we use.
| Data | Retention period |
|---|---|
| Enquiries that did not lead to a booking | 12 months from the last contact |
| Membership, booking and payment records | Duration of the relationship plus the period required by UAE commercial and tax law (currently up to 7 years for financial records) |
| Health information | Until no longer needed, at most 12 months after membership ends |
| Photos and videos | Until you withdraw consent or we remove the content |
| CCTV footage | 30 days, unless needed for an incident or by the authorities |
| Marketing consent records | Until you unsubscribe, plus 2 years as proof of consent |
| Cookies | As stated in the cookie banner, in any case no longer than 13 months |
After these periods we delete or anonymise the data.
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. These include access controls, password-protected systems and limiting access to staff who need it. If a personal data breach is likely to affect your privacy or security, we will notify the UAE Data Office and you where required by law. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Subject to the PDPL, you have the right to:
To exercise your rights, write to info@room203.ae or message us on WhatsApp at +971 50 777 3997. We may ask you to confirm your identity. We will respond within 30 days. Requests are free of charge unless they are manifestly unfounded or excessive. Some rights may be limited where we must keep data by law or to defend legal claims.
If you are not satisfied with our response, you may lodge a complaint with the UAE Data Office.
Our website contains links to Instagram, WhatsApp, Mindbody and other third-party services. We are not responsible for their privacy practices.
We may update this Policy from time to time, for example when UAE data protection regulations are issued or amended. The "Last updated" date at the top shows the latest version. If changes are significant, we will notify you through the website or by message.
ROOM NO 203 DANCE STUDIO L.L.C
Warehouse S04-B8, Plot 158-0, Al Quoz Industrial 3, Dubai, UAE
E-mail: info@room203.ae
Phone / WhatsApp: +971 50 777 3997
This Policy is provided in English.